May 30-31, 2023

Hybrid: Online and on-site
at Kultuurikatel, Tallinn

Digital Innovation as Catalyst for Social Change


The e-Governance Conference, the most influential e-governance event in the international arena, brings together public sector strategists, decision makers, policy implementers, and donors to chart a future course for digital governance. This year, we invite you to examine drivers for viable social change, from capacity building to a culture of cybersecurity.

Moreover, we’ll share real-life transformational stories of Costa-Rica, Georgia, Moldova, Montenegro but also from the hottest spot in the world, Ukraine, which is harvesting digital dividends despite the war.

We welcome you online and on site in Tallinn!

Join us in May.


Capacity-building as a driver for change

Digital governance holds huge potential to improve citizens’ lives. However, only seven percent of government leaders around the world say their organizations have met their digital transformation goals. Digital innovation is about removing outdated processes and building new ones. For this reason, digital transformation is also tightly linked to human resources and needs a capacity-building mindset.

Join us to discuss:

Why do we need to talk about mindset changes and good Human Resources when we want to build capacity on individual and government levels?

How can we use learning effectively to empower people?

Nothing for us without us: Empowering the digitally vulnerable

Given the unprecedented speed of digital developments, they have created a new type of vulnerability that can affect anyone due to war, national catastrophe, or temporary disability. Digital vulnerability is the lack of awareness of digital issues, lack of access to technological benefits, or when digital illiteracy hinders engagement in political decision-making and access to services.

Join us to explore:

What are the main obstacles to designing processes, services, and policies to address digital vulnerability?

What solutions could be used to identify the most vulnerable citizens and design processes, services, and policies to engage and empower them?

Dealing with the data deluge

Global progress in technology stacks means the availability of new methods and solutions on a continual basis. These tools enable a leap to new levels of digital government. Yet these new tools also offer new ways of approaching and evaluating data and its role in the digital ecosystem, meaning existing policies and practices in regard to data must be reviewed and re-evaluated.

Together we’ll consider:

How should data be governed in the public sector, and what impact does it have on society?

How automation and machine learning changes data governance processes, and how may citizens benefit?

Cybersecurity and the citizen

For a modern digital society, cybersecurity is more than just a technological and organisational challenge. A level of awareness and preparedness for crises is required for all of society, as well as skills to manage cyber risks in order to preserve our way of life and continue to benefit from digitalisation.

We’ll explore:

How can governments improve cybersecurity behaviour across society by better considering humans vis-à-vis technology?

What are the pressing challenges and priorities for strengthening a country’s cyber resilience, and how can we support citizens in crises or emergencies?

Which mechanisms can help leverage existing technical cooperation for enhanced political cooperation?


Check out our last event


Registration is mandatory for all participants.

Conference language is English.



*Application required. Click 'Apply here'

2 days on-site

On-site Expo

Networking event

Gala dinner



2 days online

Online Expo

Access to all talks

Participation via Q&A and chat

By invitation*

*Have a code? Use it at check-out.

2 days conference


Access to all talks

Participation via Q&A and chat

Networking event on-site only

Gala dinner on-site only


Tallinn Creative Hub

The Creative Hub is located in the heart of Tallinn within walking distance from the Old Town on the border of Kalamaja. Viru Gate and the Port of Tallinn are only a few hundred metres away. The distance to the airport is 6.5 kilometres.You can easily reach the Creative Hub via public transport, and taxis have good access. You can park in the nearby car parks.

Tallinn Port cruise terminal

The award-winning building brought into focus the creation of a new urban space and the opening of the city to the sea. The multifunctional terminal building offers modern spaces for various events and creates new business opportunities both locally and internationally. The new urban space created on the rooftop promenade offers a 360-degree view of the sea and the city. 


Stay connected to
the latest news

About the organizer

The e-Governance Conference is an annual event organised since 2015 by the  e-Governance Academy. The 2023 conference is co-organised with Estonia’s Ministry of Foreign Affairs. Digital transformation is a top-priority for Estonia since it is key to achieving sustainable development goals. 


The e-Governance Academy (eGA),, is a centre of excellence founded in 2002 to increase the prosperity and openness of societies through digital transformation. Over the last 20 years, eGA has collaborated with more than 280 organisations and 141 countries on digital innovations. 


Contact the organizers at