May 30-31, 2023

Hybrid: Online and on-site at Kultuurikatel, Tallinn

Digital Innovation as Catalyst for Social Change


The e-Governance Conference, considered the biggest e-governance event in the international arena, brings together strategists, decision-makers, policy implementers and donors to chart the future course of digital governance. This year, we will focus on how digital innovation helps improve the welfare of societies and citizens.  

We look at drivers for viable social change from capacity building to a culture of cybersecurity. How to create digital opportunities for everyone? How can everyone win from digitalisation? We will be sharing real-life transformational stories and setting a route for the future. Digitalisation can bring gains for everyone, and together we can find ways to best make it happen around the globe.  


Capacity building as a driver for change

  • How can governments enhance digital capacities and skills in the public sector and society?
  • How to drive change in your country?
  • How to develop a solid national capacity-building framework? 

Empowering digitally vulnerable citizens

  • What are the main obstacles to why we are not designing processes, services, and policies to address digital vulnerability from the beginning? 
  • Examples of solutions to identify the most vulnerable citizens and design processes, services, and policies to empower and engage with them. 

The data governance debate: data or no data

  • How AI changes data governance processes, and how do citizens benefit from it?  
  • Experience from different countries with different data management approaches. 

Building a cybersecurity culture

  • How can governments improve cybersecurity behaviour across society by better considering humans next to technology? 
  • What are the pressing challenges and priorities for strengthening the country’s cyber resilience, and how to support civilians in crises or emergencies?  
  • Which mechanisms can help leverage existing technical cooperation into enhanced political cooperation?



Registration is mandatory for all participants. 

Conference language is English


  • 2 days on-site
  • Networking event
  • Gala dinner
  • Expo


  • 2 days online
  • Online Expo
  • Access to all talks
  • Participation via Q&A and chat


Tallinn Creative Hub

The Creative Hub is located in the heart of Tallinn within walking distance from the Old Town on the border of Kalamaja. Viru Gate and the Port of Tallinn are only a few hundred metres away. The distance to the airport is 6.5 kilometres.


You can easily reach the Creative Hub via public transport, and taxis have good access, too. You can park in the nearby car parks.



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About the organizer

The e-Governance Conference is an annual event organized by the e-Governance Academy since 2015. The e-Governance Academy unites more than 40 e-governance practitioners who assist governments with digital transformation. Explore more at

2023 conference is co-organised with the Estonian Ministry of Foreign Affairs. Digital transformation is one of the top priority sectors of Estonian development cooperation, as it is the key to achieving sustainable development goals.

Contact the organizers at